Category Archives: Cash Flow

Why Patients Aren’t Showing Up For Appointments

For many practices, broken appointments are just a normal part of the day. Patients call at the last minute to cancel or they just don’t show up at all. This of course sends the practice into a panic as you try to fill the open spots. Sometimes you’re successful and sometimes you’re not. When you’re …[Read More…]


3 Reasons Patient Retention Numbers Are Low

While a lackluster recall system results in low patient retention numbers, there are other reasons patients don’t come back. Read on for three of the most common and what you can do to make patients want to call your practice their dental home. 1. They don’t feel a connection. Patients want to feel like you …[Read More…]


Focus on Recall to Benefit Your Practice

When practices are struggling with high overhead costs, focusing on the recall system is one of the best ways to start increasing production and reducing overhead. This system truly is a cash cow, but most dentists tend to overlook it. Focusing on re-energizing recall will do wonders for your practice, ultimately growing your production numbers …[Read More…]


Improve Employee Performance to Lower Overhead

Just as a strong, well-trained team will help you reach your goals, a weak, lost team will bring your practice down. As the practice CEO, it’s up to you to hire team members who will help your practice flourish, and give them the tools necessary to excel at their jobs. When you don’t take the …[Read More…]


4 Common Practice Weaknesses a Consultant Can Help You Improve

There’s a lot that can go wrong in your dental practice – without you even realizing it. There are 20 practice management systems, and if they’re not cared for properly, it could spell trouble for your bottom line. That’s where a dental consultant can help. Consultants recognize weaknesses and offer proven strategies to help you …[Read More…]


Signs You Might Need a Dental Consultant

You’ve been thinking about hiring a dental consultant to help grow your practice, but you’re not sure if you really need one. There are definitely areas in your practice that could use some TLC, but you’re just about convinced you can make the necessary changes on your own. What could go wrong? Unfortunately, a lot. …[Read More…]


More Tips to Boost Collections

While most patients promptly pay for the services you provide, there are some who put it off as long as possible. Typically, these patients don’t understand the value of dentistry, which is where education comes in. That combined with a clear financial policy will help boost your collections rate. If improving collections seems overwhelming, don’t …[Read More…]


When Presenting Treatment, Don’t Put the Focus on Money

Patients say no to treatment for many reasons, but I find one of the most common is cost. They don’t see the value in the treatment and decide the money would be better spent elsewhere. That’s where education can make a huge difference. Educated patients are more likely to accept treatment. While it’s important for …[Read More…]


Plan for Broken Appointments

Nobody on your team wants to deal with last-minute cancellations and no-shows. Broken appointments send your practice into a panic, as the Scheduling Coordinator does her best to find someone to take the open slots. If she can’t, the chances of you meeting daily production goals are pretty slim. Just like you plan for practice …[Read More…]


4 Tips for a More Successful Dental Practice

Sure, if you’re going to be a successful dentist with a profitable practice, you’re going to need a plan. A practice vision, mission and daily production goals are all important pieces, and holding daily and monthly meetings will get your team involved and help keep you on track. That’s a great start, but it doesn’t …[Read More…]