Category Archives: Hiring

4 Ways Problem Employees Hurt Your Practice

The thought of firing an employee sends most dentists into a panic. It’s a situation they’d rather not deal with, so many of them don’t—which of course damages the practice. If an employee is holding your practice back rather than contributing to its success, it’s important to take the appropriate action. This starts with a …[Read More…]


Better Leadership Will Help Team Members Excel

When team members feel lost and don’t have proper leadership, they’re not nearly as productive as they should be. Instead, they spend their time wondering exactly what they’re supposed to be doing and if they’re meeting your expectations—and they’re usually not. To be effective, your team members need a leader they can turn to. As …[Read More…]


Improve Employee Performance to Lower Overhead

Your team members play a big role in practice success. If they’re not as efficient or productive as they could be, it leads to low team morale and high overhead costs. Improving employee performance will help grow your bottom line and reduce out of control overhead. Here’s how to make that happen in your practice: …[Read More…]


Job Descriptions Help Production Numbers

Most dentists I work with don’t want to bother with creating detailed job descriptions. They think they’re a waste of time and that their employees will be able to learn their jobs as they go, especially if they come to the practice with experience. The problem? If you don’t develop job descriptions, your team members …[Read More…]


Improve Production by Hiring a Treatment Coordinator

Hiring a Treatment Coordinator will help improve case presentations in your practice and boost your case acceptance numbers. This team member can sit down with patients for as long as necessary to go over every aspect of treatment, from what to expect after the procedure to how much it will cost. Many dentists opt to …[Read More…]


What To Do When It’s Time To Fire A Dental Team Member

Firing an employee is never easy, but unfortunately, it’s sometimes necessary. Many dentists aren’t comfortable with this task and put it off as long as possible. The problem is, that only serves to weaken your team and damage your practice. After you’ve gone through the proper disciplinary process and determine it’s time to part ways …[Read More…]


Offering Continual Feedback Can Strengthen Your Team

No matter how long they’ve been part of the team, your employees need feedback from you, the practice CEO. Without it, they really have no idea what they’re doing right or where they can improve. Offering continual feedback (both positive and constructive) can strengthen your team and improve practice efficiencies. Not convinced? Read on. Feedback …[Read More…]


Why You Should Train New Hires to Think Like CEOs

While you’re the practice leader, it’s important to train new team members (and all team members for that matter) to think like CEOs. When they understand what their contributions mean to practice success, they’ll see their value and realize they’re so much more than just a cog in the wheel. They’ll be even more motivated …[Read More…]


3 Resume Red Flags to Look for When Hiring

It’s easy to be dazzled by an impressive resume – especially if you’re anxious to be done with hiring and fill an open spot in your practice. But keep in mind the resume is a marketing tool for applicants, and they’ll often exaggerate their experience and find ways to look more qualified than they really …[Read More…]


Why Your Dental Office Manager Must Be A Leader

The person you hire for the Dental Office Manager role will serve as your Chief Operating Officer, or COO, which is a critical position in any business. Whoever you hire essentially will become your partner, and must be someone other team members can look to as a leader. Your Office Manager is the first point …[Read More…]