Category Archives: Staff Management

Common Hiring Mistakes and How to Avoid Them

When a position opens up in a practice, most dentists want to fill it as quickly as possible. Understandable, but rushing to make a job offer often leads to a bad hire—and that hurts practice productivity and eats into your bottom line. To make sure you hire the right person from the beginning, you need …[Read More…]


Involve Team Members in Creating Job Descriptions

The thought of sitting down to create job descriptions can seem pretty overwhelming. Every team member is responsible for multiple tasks and systems, after all, and you don’t want to leave anything out. That’s one of the many benefits of getting your team members involved in the process. They can point out parts of their …[Read More…]


Improve Employee Performance to Lower Overhead

Just as a strong, well-trained team will help you reach your goals, a weak, lost team will bring your practice down. As the practice CEO, it’s up to you to hire team members who will help your practice flourish, and give them the tools necessary to excel at their jobs. When you don’t take the …[Read More…]


4 Ways to Motivate Your Team

As the practice CEO, it’s your job to motivate your team members to succeed. How exactly can you do that effectively in your practice? Here are a few ideas: 1. Implement a rewards program. Many dentists have bonus plans in place, but I find rewards programs are much more effective. There are a host of …[Read More…]

by Sally in Staff Management

More Ways to Reduce Staff Conflict in Your Practice

While staff conflict will never completely go away, there are steps you can take to significantly reduce it in your practice—and it all comes down to offering team members the proper guidance. If team members don’t have clear direction from you, the practice CEO, chances are they won’t really know what they’re responsible for and …[Read More…]


How Staff Conflict Can Actually Benefit Your Practice

If you’re dealing with staff conflict in your practice right now, it probably doesn’t seem like anything positive can come out of it. Your team members are cranky, production is suffering and patients are running for the door and to the practice down the street—it’s not exactly a recipe for success. But if you deal …[Read More…]


4 Tips for a More Successful Dental Practice

Sure, if you’re going to be a successful dentist with a profitable practice, you’re going to need a plan. A practice vision, mission and daily production goals are all important pieces, and holding daily and monthly meetings will get your team involved and help keep you on track. That’s a great start, but it doesn’t …[Read More…]


3 Questions to Ask When Building a “Team of CEOs”

If you’re ready to build a team of CEOs who take ownership of their systems and who do their part to help move your practice forward, you have to train them to think like leaders – and that means asking tough questions. Here are three questions to ask your CEOs that will make them feel …[Read More…]


3 Ways A Weak Team Can Cost You Patients

If your team is struggling, no matter the reason, there’s a pretty good chance your patients will notice—and it could be enough to send them looking for a new dental home. Here are three ways a weak team might cost you patients and what to do about it. 1. Customer service suffers. Patients want to …[Read More…]


Want to Avoid Firing Team Members? Here are 4 Tips

Firing team members is an unpleasant experience that most dentists would prefer to avoid. The good news is, there are ways you actually can avoid it. Implementing a few common sense human resources strategies will not only help you reduce the number of employee headaches you face each day, it will also reduce the number …[Read More…]