Category Archives: New Patients

How Focusing on Recall Benefits Your Practice

If your practice is struggling with lackluster production numbers, revamping your recall system is one of the best ways to get back on track and to start meeting daily goals. But that’s not the only benefit focusing on recall can provide. Here are four more: 1. Case acceptance numbers will go up. When you have …[Read More…]


Use Professional Marketing Materials to Boost Recall

Hiring a Patient Coordinator to reach out to past due patients via phone is a great way to give recall a boost. Another method you can use to get more patients on the schedule is sending out professional Educational Recall Reminders. Many dentists I work with mail generic recall reminders to their patients and hope …[Read More…]


Attract New Patients to Your Practice

Patients have a lot of options to choose from when it’s time to select a new dental home—which is why you have to make your practice standout to attract new patients. Adding conveniences like online scheduling certainly helps, but there are other ways to attract new patients and to keep them loyal. Interested in learning …[Read More…]


Switching to Hybrid Scheduling

If you’re trying to build production numbers (and I’m sure you are) you might want to consider switching to a new scheduling system. Many dentists still appoint patients six months out, and while this might make your schedule look full, it’s actually hurting your production numbers. As the practice CEO, it’s up to you to …[Read More…]


3 Tips to Revamp Recall and Reduce Out-of-Control Overhead

For many practices, investing in recall just isn’t a priority. They send generic postcards via snail mail to patients who are overdue and think that’s enough. Unfortunately, it isn’t, and your lackluster recall efforts could be part of the reason practice overhead costs are soaring. Your recall system represents the highest potential for bringing money …[Read More…]


Tips to Adjust Your Fees

Outsourcing your billing department will help ensure you get paid on time for services rendered, but it’s also important to establish a solid fee structure to make sure you’re getting paid the right amount—and to not be afraid to adjust your fees when it’s time. Many dentists are hesitant to raise their fees because they …[Read More…]


What to Consider when Establishing a Financial Policy

While outsourcing your billing department to a company like eAssist can significantly improve cash flow in your practice, it’s also important to develop a clear financial policy to help ensure patients understand when payment is due. Here’s what you should considering when creating your practice’s policy: Remember this is the cornerstone of your revenue system. …[Read More…]


3 Ways to Create Value in a Dental Appointment

When patients don’t see the value in dentistry, they often don’t bother to show up for their appointments on time (if at all) or feel the need to pay for services rendered when their bill comes due. This does nothing but hold your practice back and keep you from meeting your full potential. How can …[Read More…]


What to Ask During a New Patient Interview

The new patient interview is an important part of the first appointment. Asking the right questions will help you get to know every patient and their oral health goals, enabling you to target your education and treatment plans to cover the services that interest patients most—which will help you improve case acceptance in your practice. …[Read More…]


Tips to Help You Earn Patient Loyalty

Typically, dentists only see emergency patients once. Even though they leave the office feeling much better than when they arrived, chances are these emergency patients have no intention of ever coming back. That’s usually because dentists and their team members don’t do much, if anything, to earn their loyalty. Educating emergency patients and helping them …[Read More…]