Category Archives: New Patients

Leave Room for New Patients in your Schedule

Attracting new patients to your practice who will accept treatment can be a challenge—especially if you don’t leave room for them in your schedule. When potential new patients call in to make an appointment, they don’t want to see you in a month or two. They likely want to get in as soon as possible. …[Read More…]


Want to Create Stronger Patient Connections? Look to your Team

While it’s important for you to spend time building relationships with your patients, it’s also important for your team members to do the same. Even if patients feel connected to you as the dentist, they might still look for a new dental home if just one of the team members makes them uncomfortable for any …[Read More…]


5 Ways to Educate Fearful Patients

Getting anxious patients to accept treatment can be challenging. If they’ve had a bad experience in the past or heard disturbing stories from family members, they might find it difficult to put trust in you and your team members—and that means they don’t get the care they need. Educating patients is one way to earn …[Read More…]


Focus on Current Patients to Grow Production

When trying to grow production numbers, many dentists opt to focus on attracting new patients to their practice. Yes, new patients are vital to your success, but don’t forget about your current patients in the process. It costs five times as much to attract new patients to your practice as it does to keep the …[Read More…]


More Tips to Help Keep Emergency Patients Loyal

No matter how they found your practice, whether they came to you during an emergency or they were referred by a friend, patients want to feel good about the practice they choose to call their dental home. They have a lot of options, so if your practice stops meeting expectations, patients might start looking at …[Read More…]


Why It’s Important to Follow Up with Emergency Patients

You’ve just finished treating an emergency patient who’s agreed to schedule a comprehensive exam for the following week. While that’s great news, remember your work doesn’t end there. It’s important to follow up with every emergency patient once they leave your practice (even if they didn’t schedule an appointment). Ask them how they’re feeling and …[Read More…]


Education Can Keep Patients Loyal To Your Practice

If you want to increase patient retention and case acceptance, you have to educate patients about the services you offer. They’re not mind readers, after all, and if you don’t talk with them about what your practice can do for their smile, they might seek out the services they want at another practice. As nice …[Read More…]


3 Patients You Might Be Better Off Without

While it’s important to develop a large base of loyal patients, the truth is, there are some patients your practice would be better off without. Unfortunately, every dentist deals with problem patients from time to time. Here are three types of patients you might want to avoid, and advice on how to turn these frustrating …[Read More…]


New Patient Phone Calls Lead To More Revenue

Your team members probably hate it when the phone rings. They have to stop what they’re doing to answer questions they may or may not know the answer to, or to listen to patients complain about a charge they thought their insurance would cover. This negative attitude comes across when they talk to patients—and that …[Read More…]


3 Tips to Help Put an End to Cancellations and No-Shows

If your practice is plagued by broken appointments, it’s time to take steps to get more patients in the chair and boost practice production. Not sure how? Here are three tips to help you get started. 1. Go over appointment details with every patient. Remember to be thorough when scheduling patients. Giving them an appointment …[Read More…]