Category Archives: New Patients

Hiring a Scheduling Coordinator

You’re tired of dealing with a mess of a schedule every day, so you recently hired a Scheduling Coordinator to manage this system and set you up for success. That’s great, and will go a long way in streamlining your days – but do you know how to get the most out of this new …[Read More…]


Warning Signs Your Schedule Is Just Keeping You Busy, Not Productive

The schedule is one of the most critical systems in your practice, yet it’s also one of the most abused. A well-managed schedule will keep you on track to meeting daily production goals, without burning you out or adding extra stress to your day. But so many dentists I’ve worked with find themselves having to …[Read More…]


3 Ways to Update Your Practice and Increase Case Acceptance

While investing in the right technology certainly can give your practice a boost, it isn’t the only way you can impress your patients. Making a few updates can do wonders for your practice, making it more attractive and more comfortable for patients—and that makes them more likely to accept any treatment you recommend. Here are …[Read More…]


Feedback From Patients Can Help Your Practice Grow

At a dental practice, feedback doesn’t just come from the dentist or other team members; it also comes from patients. Just like with feedback received internally, it’s important for team members to take concerns and comments from patients seriously. They also represent an opportunity for growth and can lead to positive changes that help the …[Read More…]


Use Scripts to Reduce Stress in Your Practice

Talking with patients over the phone can be pretty stressful for your team members if they don’t know what to say. This is especially true when the conversation has the potential to become confrontational, which unfortunately happens when team members call about past due accounts or if patients are upset about an error they discovered …[Read More…]


4 Common Practice Weaknesses a Consultant Can Help You Improve

There’s a lot that can go wrong in your dental practice – without you even realizing it. There are 20 practice management systems, and if they’re not cared for properly, it could spell trouble for your bottom line. That’s where a dental consultant can help. Consultants recognize weaknesses and offer proven strategies to help you …[Read More…]


Leave Room for New Patients in your Schedule

Attracting new patients to your practice who will accept treatment can be a challenge—especially if you don’t leave room for them in your schedule. When potential new patients call in to make an appointment, they don’t want to see you in a month or two. They likely want to get in as soon as possible. …[Read More…]


Want to Create Stronger Patient Connections? Look to your Team

While it’s important for you to spend time building relationships with your patients, it’s also important for your team members to do the same. Even if patients feel connected to you as the dentist, they might still look for a new dental home if just one of the team members makes them uncomfortable for any …[Read More…]


5 Ways to Educate Fearful Patients

Getting anxious patients to accept treatment can be challenging. If they’ve had a bad experience in the past or heard disturbing stories from family members, they might find it difficult to put trust in you and your team members—and that means they don’t get the care they need. Educating patients is one way to earn …[Read More…]


Focus on Current Patients to Grow Production

When trying to grow production numbers, many dentists opt to focus on attracting new patients to their practice. Yes, new patients are vital to your success, but don’t forget about your current patients in the process. It costs five times as much to attract new patients to your practice as it does to keep the …[Read More…]