Category Archives: Personally Sally

4 Ways Problem Employees Hurt Your Practice

The thought of firing an employee sends most dentists into a panic. It’s a situation they’d rather not deal with, so many of them don’t—which of course damages the practice. If an employee is holding your practice back rather than contributing to its success, it’s important to take the appropriate action. This starts with a …[Read More…]


Signs You Might Need a Dental Consultant

You’ve been thinking about hiring a dental consultant to help grow your practice, but you’re not sure if you really need one. There are definitely areas in your practice that could use some TLC, but you’re just about convinced you can make the necessary changes on your own. What could go wrong? Unfortunately, a lot. …[Read More…]


Understand Personality Differences to Help Avoid Conflict

You likely have a variety of different personality types on your team. Some of your team members may be outgoing and bubbly, while others would rather keep to themselves and focus on completing their tasks. They all have different ways of approaching their roles and, unfortunately, that can lead to conflict. Stephanie may think Karen …[Read More…]


Resolve Conflict by Involving Team Members

As the practice CEO, you need to be directly involved with squashing any conflict that comes up among your team members. They look to you for guidance, and if you ignore the situation they likely will too, letting their frustration fester until it finally explodes. Yes, you need to take control of these situations before …[Read More…]


Poised to Finish Strong?

As we close in on the final quarter of 2014, you are approaching a crossroads. Ask yourself this, will the year end where you hoped, or will it be a disappointment? Take action now while there’s still time to address the shortcomings and finish strong. First step, assess where your practice stands. If production, profits, …[Read More…]


Involve Team Members in Conflict Resolution

As the practice CEO, you need to be directly involved with squashing any conflict that comes up among your team members. They look to you for guidance, and if you ignore the situation they likely will too, letting their frustration fester until it finally explodes. Yes, you need to take control of these situations before …[Read More…]



How Effective is Your Team?

Here are 15 points that I believe set apart excellent dental teams from the merely good


Turn Tough Communication into Problem-Solving Strategies

Find a clean and clear approach to addressing issues that have become a problem, because if they are not addressed it will lead to unnecessary conflict among the team.


No News Is Not Good News

Employee feedback is an excellent tool for building solid employee relationships and can provide multiple learning opportunities. But it requires that you look at employee feedback as an ongoing process.