Category Archives: Production

Why Patients Aren’t Showing Up For Appointments

For many practices, broken appointments are just a normal part of the day. Patients call at the last minute to cancel or they just don’t show up at all. This of course sends the practice into a panic as you try to fill the open spots. Sometimes you’re successful and sometimes you’re not. When you’re …[Read More…]


3 Reasons Patient Retention Numbers Are Low

While a lackluster recall system results in low patient retention numbers, there are other reasons patients don’t come back. Read on for three of the most common and what you can do to make patients want to call your practice their dental home. 1. They don’t feel a connection. Patients want to feel like you …[Read More…]


Focus on Recall to Benefit Your Practice

When practices are struggling with high overhead costs, focusing on the recall system is one of the best ways to start increasing production and reducing overhead. This system truly is a cash cow, but most dentists tend to overlook it. Focusing on re-energizing recall will do wonders for your practice, ultimately growing your production numbers …[Read More…]


Improve Employee Performance to Lower Overhead

Just as a strong, well-trained team will help you reach your goals, a weak, lost team will bring your practice down. As the practice CEO, it’s up to you to hire team members who will help your practice flourish, and give them the tools necessary to excel at their jobs. When you don’t take the …[Read More…]


4 Common Practice Weaknesses a Consultant Can Help You Improve

There’s a lot that can go wrong in your dental practice – without you even realizing it. There are 20 practice management systems, and if they’re not cared for properly, it could spell trouble for your bottom line. That’s where a dental consultant can help. Consultants recognize weaknesses and offer proven strategies to help you …[Read More…]


Signs You Might Need a Dental Consultant

You’ve been thinking about hiring a dental consultant to help grow your practice, but you’re not sure if you really need one. There are definitely areas in your practice that could use some TLC, but you’re just about convinced you can make the necessary changes on your own. What could go wrong? Unfortunately, a lot. …[Read More…]


Educate Patients to Improve Collections

Focusing on educating patients will increase your case acceptance rates and reduce the number of broken appointments you deal with each day. Not only that, educated patients are more likely to pay on time because they see the value in your services. Talking with your patients chairside is a great way to provide this education. …[Read More…]


When Presenting Treatment, Don’t Put the Focus on Money

Patients say no to treatment for many reasons, but I find one of the most common is cost. They don’t see the value in the treatment and decide the money would be better spent elsewhere. That’s where education can make a huge difference. Educated patients are more likely to accept treatment. While it’s important for …[Read More…]


Leave Room for New Patients in your Schedule

Attracting new patients to your practice who will accept treatment can be a challenge—especially if you don’t leave room for them in your schedule. When potential new patients call in to make an appointment, they don’t want to see you in a month or two. They likely want to get in as soon as possible. …[Read More…]


More Ways to Reduce Staff Conflict in Your Practice

While staff conflict will never completely go away, there are steps you can take to significantly reduce it in your practice—and it all comes down to offering team members the proper guidance. If team members don’t have clear direction from you, the practice CEO, chances are they won’t really know what they’re responsible for and …[Read More…]