Category Archives: The Team

Improve Employee Performance to Lower Overhead

Just as a strong, well-trained team will help you reach your goals, a weak, lost team will bring your practice down. As the practice CEO, it’s up to you to hire team members who will help your practice flourish, and give them the tools necessary to excel at their jobs. When you don’t take the …[Read More…]

More Ways to Reduce Staff Conflict in Your Practice

While staff conflict will never completely go away, there are steps you can take to significantly reduce it in your practice—and it all comes down to offering team members the proper guidance. If team members don’t have clear direction from you, the practice CEO, chances are they won’t really know what they’re responsible for and …[Read More…]

4 Tips for a More Successful Dental Practice

Sure, if you’re going to be a successful dentist with a profitable practice, you’re going to need a plan. A practice vision, mission and daily production goals are all important pieces, and holding daily and monthly meetings will get your team involved and help keep you on track. That’s a great start, but it doesn’t …[Read More…]

3 Questions to Ask When Building a “Team of CEOs”

If you’re ready to build a team of CEOs who take ownership of their systems and who do their part to help move your practice forward, you have to train them to think like leaders – and that means asking tough questions. Here are three questions to ask your CEOs that will make them feel …[Read More…]

3 Ways A Weak Team Can Cost You Patients

If your team is struggling, no matter the reason, there’s a pretty good chance your patients will notice—and it could be enough to send them looking for a new dental home. Here are three ways a weak team might cost you patients and what to do about it. 1. Customer service suffers. Patients want to …[Read More…]

Want to Avoid Firing Team Members? Here are 4 Tips

Firing team members is an unpleasant experience that most dentists would prefer to avoid. The good news is, there are ways you actually can avoid it. Implementing a few common sense human resources strategies will not only help you reduce the number of employee headaches you face each day, it will also reduce the number …[Read More…]

4 Ways to Bring in More Money and Cover Raises

Even when your team members earn raises, you can’t increase salaries if you just don’t have the money. Simply put, for team members to make more money, the practice has to bring in more money. So before you give out any raises, I recommend you put a plan in place to ensure your practice does …[Read More…]

Conducting Salary Reviews before Giving Out Raises

If you give out raises the practice can’t afford, the results can be disastrous. You’ll send your overhead costs spiraling out of control, and not only will saving for retirement seem like an unreachable dream, you might even struggle to keep the practice doors open. This is why you shouldn’t give out raises no matter …[Read More…]

In a Hurry to Hire? Here’s How it Could Hurt Your Practice.

Bringing a new team member on board is a big decision. Not only do you have to make sure your practice actually needs and can afford to hire someone new, you also have to make sure you hire the right person for the job. Most dentists hate the hiring process, so when they decide it’s …[Read More…]

3 Ways Hiring the Wrong Office Manager Hurts Your Team

Hiring an Office Manager is a big decision. This person will become an integral part of your practice, taking over the business side and serving as your Chief Operating Officer. So when you hire an Office Manager who just isn’t the right fit, it doesn’t just hurt the practice and cost you money—it also hurts …[Read More…]