Category Archives: Treatment Acceptance

Why Patients Aren’t Showing Up For Appointments

For many practices, broken appointments are just a normal part of the day. Patients call at the last minute to cancel or they just don’t show up at all. This of course sends the practice into a panic as you try to fill the open spots. Sometimes you’re successful and sometimes you’re not. When you’re …[Read More…]


3 Reasons Patient Retention Numbers Are Low

While a lackluster recall system results in low patient retention numbers, there are other reasons patients don’t come back. Read on for three of the most common and what you can do to make patients want to call your practice their dental home. 1. They don’t feel a connection. Patients want to feel like you …[Read More…]


Focus on Recall to Benefit Your Practice

When practices are struggling with high overhead costs, focusing on the recall system is one of the best ways to start increasing production and reducing overhead. This system truly is a cash cow, but most dentists tend to overlook it. Focusing on re-energizing recall will do wonders for your practice, ultimately growing your production numbers …[Read More…]


4 Common Practice Weaknesses a Consultant Can Help You Improve

There’s a lot that can go wrong in your dental practice – without you even realizing it. There are 20 practice management systems, and if they’re not cared for properly, it could spell trouble for your bottom line. That’s where a dental consultant can help. Consultants recognize weaknesses and offer proven strategies to help you …[Read More…]


Educate Patients to Improve Collections

Focusing on educating patients will increase your case acceptance rates and reduce the number of broken appointments you deal with each day. Not only that, educated patients are more likely to pay on time because they see the value in your services. Talking with your patients chairside is a great way to provide this education. …[Read More…]


When Presenting Treatment, Don’t Put the Focus on Money

Patients say no to treatment for many reasons, but I find one of the most common is cost. They don’t see the value in the treatment and decide the money would be better spent elsewhere. That’s where education can make a huge difference. Educated patients are more likely to accept treatment. While it’s important for …[Read More…]


More Tips to Help Keep Emergency Patients Loyal

No matter how they found your practice, whether they came to you during an emergency or they were referred by a friend, patients want to feel good about the practice they choose to call their dental home. They have a lot of options, so if your practice stops meeting expectations, patients might start looking at …[Read More…]


Why It’s Important to Follow Up with Emergency Patients

You’ve just finished treating an emergency patient who’s agreed to schedule a comprehensive exam for the following week. While that’s great news, remember your work doesn’t end there. It’s important to follow up with every emergency patient once they leave your practice (even if they didn’t schedule an appointment). Ask them how they’re feeling and …[Read More…]


How to Know When to Lower Your Fees

Dentists don’t always need to adjust their fees because they’re too low. Sometimes, their fees are just too high for the community they serve—a problem that could keep dentists from growing their patient base and ultimately their bottom line. Many of you might be thinking, “I have no idea what other dentists in my community …[Read More…]


Don’t Scare New Patients Off with Expensive Treatment Plans

When patients walk into your practice for the first time, they’re not only nervous, they’re also a little leery. They still don’t trust you and your team and might even be looking for reasons not to come back. That’s why it’s important not to overwhelm them during that first appointment. If you present a treatment …[Read More…]