While you’re the practice leader, it’s important to train new team members (and all team members for that matter) to think like CEOs. When they understand what their contributions mean to practice success, they’ll see their value and realize they’re so much more than just a cog in the wheel. They’ll be even more motivated to excel, helping to boost practice productivity and profits.
Team members who truly understand and take ownership of their systems identify and correct small problems before they become large problems. They look for ways to improve efficiencies, saving you time and money. But the benefits don’t end there. Here are three more:
1. They’ll be more engaged. When team members are empowered to take ownership of their systems, they find their jobs are more rewarding. They’re more productive and more energized, and are constantly looking for ways to improve their performance.
2. They’ll be more likely to stay loyal to your practice. Happy, satisfied employees don’t look for other jobs. They feel more connected to the practice, and that shows in the way they interact with your patients as well as other team members. There will be less potential for conflict, and team members will be happy to come to work each day.
3. You’ll have more time to spend with patients. Team members who think like CEOs know exactly what’s expected of them and are motivated to excel. They truly understand how their contributions fit into the big picture, meaning you won’t have to worry about picking up their slack or putting out fires they create. This will give you time to do what you do best: provide patients with top-notch care.
Empowering your team to think like practice owners will help you create a more efficient, profitable practice. Your employees will be happier and more engaged, and they’ll take ownership of their systems. This will lead to a stable, confident team that’s prepared to work together toward practice goals.