Category Archives: New Patients

Extending Your Hours Can Help Reduce Broken Appointments

Many of your patients have full-time jobs and family responsibilities they must manage every day. There’s a lot to juggle, and fitting in dental appointments is not usually their top priority—which means there’s a good chance they might cancel or not show up at all when they’re scheduled to be in the chair. To help …[Read More…]


Broken Appointments Are Hurting Your Practice

When patients call to cancel at the last minute or just don’t show up at all, it can be pretty annoying for you and your team. Chaos ensues as your Scheduling Coordinator tries to fill the broken appointments, but more often than not those efforts are in vain. If you’re dealing with multiple broken appointments …[Read More…]


Other Ways to Grow Your Practice Besides Marketing

Investing in a targeted marketing campaign that includes both digital and direct mail components is an effective way to grow your practice – but it isn’t the only way. That’s right, there are other things you can do to attract patients to your practice, as well as to retain them. Interested in learning more? Here …[Read More…]


How To Get New Patients To Come Back

It’s great to see your marketing efforts pay off in the form of more new patient appointments – but those new patients won’t do your practice much good if you never see them again. Getting patients in the chair for the first time is only half the battle. You and your team members also have …[Read More…]


How Focusing on Recall Benefits Your Practice

If your practice is struggling with lackluster production numbers, revamping your recall system is one of the best ways to get back on track and to start meeting daily goals. But that’s not the only benefit focusing on recall can provide. Here are four more: 1. Case acceptance numbers will go up. When you have …[Read More…]


Use Professional Marketing Materials to Boost Recall

Hiring a Patient Coordinator to reach out to past due patients via phone is a great way to give recall a boost. Another method you can use to get more patients on the schedule is sending out professional Educational Recall Reminders. Many dentists I work with mail generic recall reminders to their patients and hope …[Read More…]


Attract New Patients to Your Practice

Patients have a lot of options to choose from when it’s time to select a new dental home—which is why you have to make your practice standout to attract new patients. Adding conveniences like online scheduling certainly helps, but there are other ways to attract new patients and to keep them loyal. Interested in learning …[Read More…]


Switching to Hybrid Scheduling

If you’re trying to build production numbers (and I’m sure you are) you might want to consider switching to a new scheduling system. Many dentists still appoint patients six months out, and while this might make your schedule look full, it’s actually hurting your production numbers. As the practice CEO, it’s up to you to …[Read More…]


3 Tips to Revamp Recall and Reduce Out-of-Control Overhead

For many practices, investing in recall just isn’t a priority. They send generic postcards via snail mail to patients who are overdue and think that’s enough. Unfortunately, it isn’t, and your lackluster recall efforts could be part of the reason practice overhead costs are soaring. Your recall system represents the highest potential for bringing money …[Read More…]


Tips to Adjust Your Fees

Outsourcing your billing department will help ensure you get paid on time for services rendered, but it’s also important to establish a solid fee structure to make sure you’re getting paid the right amount—and to not be afraid to adjust your fees when it’s time. Many dentists are hesitant to raise their fees because they …[Read More…]