Category Archives: Recall System

Improve Collections with Education

Many patients just don’t understand the value of dentistry, which is part of the reason they often don’t pay on time. It’s up to you and your team members to show them the value of the services you provide. This will make them more likely to accept treatment, as well as to pay in a …[Read More…]


Extending Your Hours Can Help Reduce Broken Appointments

Many of your patients have full-time jobs and family responsibilities they must manage every day. There’s a lot to juggle, and fitting in dental appointments is not usually their top priority—which means there’s a good chance they might cancel or not show up at all when they’re scheduled to be in the chair. To help …[Read More…]


Broken Appointments Are Hurting Your Practice

When patients call to cancel at the last minute or just don’t show up at all, it can be pretty annoying for you and your team. Chaos ensues as your Scheduling Coordinator tries to fill the broken appointments, but more often than not those efforts are in vain. If you’re dealing with multiple broken appointments …[Read More…]


Other Ways to Grow Your Practice Besides Marketing

Investing in a targeted marketing campaign that includes both digital and direct mail components is an effective way to grow your practice – but it isn’t the only way. That’s right, there are other things you can do to attract patients to your practice, as well as to retain them. Interested in learning more? Here …[Read More…]


How To Get New Patients To Come Back

It’s great to see your marketing efforts pay off in the form of more new patient appointments – but those new patients won’t do your practice much good if you never see them again. Getting patients in the chair for the first time is only half the battle. You and your team members also have …[Read More…]


How Focusing on Recall Benefits Your Practice

If your practice is struggling with lackluster production numbers, revamping your recall system is one of the best ways to get back on track and to start meeting daily goals. But that’s not the only benefit focusing on recall can provide. Here are four more: 1. Case acceptance numbers will go up. When you have …[Read More…]


Use Professional Marketing Materials to Boost Recall

Hiring a Patient Coordinator to reach out to past due patients via phone is a great way to give recall a boost. Another method you can use to get more patients on the schedule is sending out professional Educational Recall Reminders. Many dentists I work with mail generic recall reminders to their patients and hope …[Read More…]


4 More Ways to Improve Your Schedule

Implementing online scheduling is a great way to improve your schedule. It adds efficiencies to the process and enables patients to make appointments at any time, day or night—making them more likely to actually schedule. It’s important to keep your scheduling system streamlined and make sure your days are productive, not just busy. Here are …[Read More…]


Switching to Hybrid Scheduling

If you’re trying to build production numbers (and I’m sure you are) you might want to consider switching to a new scheduling system. Many dentists still appoint patients six months out, and while this might make your schedule look full, it’s actually hurting your production numbers. As the practice CEO, it’s up to you to …[Read More…]


3 Tips to Revamp Recall and Reduce Out-of-Control Overhead

For many practices, investing in recall just isn’t a priority. They send generic postcards via snail mail to patients who are overdue and think that’s enough. Unfortunately, it isn’t, and your lackluster recall efforts could be part of the reason practice overhead costs are soaring. Your recall system represents the highest potential for bringing money …[Read More…]