Category Archives: The Team

Reduce Conflict in your Family-Run Practice

There’s no question working with family members can be rewarding and profitable, but it can also lead to an increased risk of conflict. Sure you all know and trust each other, but the different personalities and work styles found among family members often clash. Emotions can run high, which causes stress for everyone involved and …[Read More…]


Look to Your Team Members to Help Alleviate Stress

Even though you’re the practice CEO, you don’t have to do everything on your own. Your team members are there to support you, work with you to improve struggling systems, and reduce stress – think of them as trusted advisors. This will help you lower stress levels and grow the practice’s bottom line. Not sure …[Read More…]


4 Benefits of a Rewards System

When you implement a rewards system in your practice, it shows team members you value their contributions—and it doesn’t come with any of the negatives a bonus program brings. If team members know their extra efforts are appreciated, they’ll push themselves to continue impressing you, and that will help the practice reach success and profitability. …[Read More…]


More Reasons to Nix Bonus Plans in Your Practice

Many dentists give out bonus plans because they see them as an easy way to reward their employees. If certain goals are met, everyone receives the same bonus check. The problem is, this system isn’t exactly fair to the team members who continually put in extra work. They receive the same bonus as those who …[Read More…]


Why You Should Try to Get Feedback from Patients

Providing feedback to your employees, and encouraging them to offer you feedback as well, is an important part of strengthening your practice and your team—but it shouldn’t end there. You should also get your patients involved. Patient feedback is vital to practice growth. When you know what patients are thinking, you can make changes to …[Read More…]


Become a Better Leader to Reduce Conflict in Your Practice

When team members don’t have clear direction from their leader, it often causes conflict. Not only do they feel lost, they don’t know who’s responsible for which duties. This can lead to too many hands in some areas, while some tasks don’t get done at all. It’s important to embrace your role as practice CEO. …[Read More…]


3 Ways to Keep Team Members Happy

Dental team members decide to change jobs for many reasons. Maybe they don’t like the negative environment caused by staff conflict, or maybe they don’t feel like they’re able to meet their full potential at your office. Whatever the reason, losing good employees to another practice can be pretty frustrating, and means you’ll need to …[Read More…]


Hiring the Wrong People Can Damage Your Practice

Developing a strong team that works well together is critical to a practice’s success. Most dentists know this, yet they still end up hiring the wrong people and suffering because of it. Bad hires can really damage your practice, making it vital to focus on taking the proper steps before you bring someone on. This …[Read More…]


Common Hiring Mistakes That Dentists Make

Hiring new team members can be pretty stressful – which is why most dentists try to get it over with as quickly as possible. Unfortunately, this means they usually skip important steps in the process and end up with bad hires who do nothing but hold the practice back. One of the mistakes dentists make …[Read More…]


Tips to Improve Team Performance

When team members are under-performing, it’s not always because they have a bad attitude or lack the skills necessary for the role. Sometimes they just need more direction from you, the practice CEO, to improve team performance. If any of your team members aren’t living up to your expectations, there are steps you can take …[Read More…]